About VIVACARE
The trusted lifecycle partner for laboratory and diagnostic infrastructure in East Africa.
VIVACARE HEALTH Solutions is an integrated laboratory diagnostics and healthcare technology partner. We source the world's best diagnostic technology, register it, deliver it, install it, calibrate it, and train the people who run it, because a laboratory is only as good as everything around the instrument.
Company overview
Healthcare in our region doesn't fail for lack of ambition. It fails in the gaps.
The analyzer that arrives without an engineer, the reagent that expires in transit, the operator who never got trained. VIVACARE was built to close those gaps. We combine a catalogue of audited global manufacturers with local biomedical engineering, regulatory expertise, and a training academy, so institutions buy outcomes, not equipment.
Founded in Kigali · Rwanda · serving East Africa
Vision
A region where every clinician can trust every result.
Mission
To equip and sustain East Africa's laboratories with world-class diagnostic technology, engineering, and knowledge, through partnerships that outlast every warranty.
Core values
Four commitments, held to laboratory standards.
Accuracy first.
In diagnostics, "almost right" is wrong. We hold our products, processes, and promises to laboratory standards.
Presence.
Real engineers, real training rooms, real response times. Support you can shake hands with.
Integrity of supply.
Genuine products, documented cold chains, full regulatory traceability. No grey market, ever.
Partnership over transaction.
We measure success in your uptime and turnaround times, not our invoices.
Quality & regulatory
Documentation is part of the product.
Every instrument and reagent we place arrives with the paperwork your auditors expect.
- Rwanda FDA registration managed for every applicable product
- ISO-aligned quality processes across sourcing and service
- Complete documentation policy: IFUs, certificates, traceability
- Cold-chain SOPs with temperature records supplied on delivery
Regional presence
Close enough to be there tomorrow.
Engineers based in the region, with coverage that reaches every province.
Careers
Engineers, scientists, and problem-solvers: help us build the region's most trusted health-tech company.